JC
Jan C
1 reviews | Active since May 2018
13 Feb 2024, 12:12
Cash crusaders Bad service
I did a review on 29 Jan about my powered speaker that i took in for repair at Cash Crusaders Carnival mall. They contacted me the following day and said my speaker will be returned the following Monday 5 Feb. I went to collect but there was no trace of my speaker and no one could give me any answers as to what happened to my speaker. The next fair step is that Cash crusaders should replace my speaker with a new one as it is clear they either damaged mine more or they lost it. It is just fair that they replace it after all this time. DXNPRO MS-5382R.
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Cash Crusaders Franchising's replyOfficial
15 Feb 2024, 13:32Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Cash Crusaders Franchising's reply15 Feb 2024, 13:32
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you