Cash Crusaders bad service.

Item: Cash Crusaders Franchising
Rating: 1
Author: Jacqueline G

We bought a double door fridge from the secunda branch 20/02/2023 after a few days of using it, it started to trip the electricity. Since Monday afternoon have trying to get one of the technicians to come out to my home to take a look at the fridge. I did send a whatsapp to the number given and the guy promised to get back to me. But did not do so. I phoned the shop, but other than the lady answering the phone there seems to be no one else there. We paid cash for an item that we cannot use. Please please assist.

Helpful (0)

Replies (2)

Cash Crusaders Franchising's replyOfficial

02 Mar 2023, 08:06

Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you

Cash Crusaders Franchising's reply02 Mar 2023, 08:06

Official

Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you

Jacqueline G's updateReviewer Update

21 Apr 2023, 14:04

Still having trouble with the same fridge. Still no help. Still lies and empty promises.
Never buying from cash crusaders again.

Jacqueline G's update21 Apr 2023, 14:04

Reviewer Update

Still having trouble with the same fridge. Still no help. Still lies and empty promises.
Never buying from cash crusaders again.