LS
Lano S
1 reviews | Active since Oct 2020
30 Oct 2020, 12:47
Cash crusaders are the worse good selling franchise ever!
I bought a dixion tv 55inch flat screen about a month in the screen started switching on and off and i brought the tv back for repairs they told me it would take 26 days to have it fixed its been over two months now with no positive feed back nor a refund and they stated to give me a new one if i had to return to the store yet when i got there the excuses were pathetic and i still have no tv nor my money back mamelodi cash crusaders services are weak and dont deserve to be a goods selling shop at all! Fed up with them going to take legal action against them now!
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Replies (2)
Cash Crusaders Franchising's replyOfficial
30 Oct 2020, 13:02Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's reply30 Oct 2020, 13:02
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's replyOfficial
02 Nov 2020, 08:36Good Morning, we were informed by the store that you were assisted on Saturday with a new tv. please let us know if you were satisfied with the outcome.
Cash Crusaders Franchising's reply02 Nov 2020, 08:36
Official
Good Morning, we were informed by the store that you were assisted on Saturday with a new tv. please let us know if you were satisfied with the outcome.