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Neill F

1 reviews | Active since Oct 2019

28 Oct 2019, 15:51

Cash crusaders another problem with dixon sales..amp again

I bought a dixon 15 inch speaker set with amp.. The people on the floor sold it to me telling me the amp gos with the speakers ..it whas also the only amp in shop like tht and they were using it in the shop ...but they sold it to me as new with the speakers on combo special.. Speakers were two 15 inch dixons 300 watt each peaks at 1200 watts The amp only 220 watt amp ..i whas advised it whas a correct match up and 8 bought everything plus accesorys for the church here in scottburgh.. I whas very excited and thankfull to God since i prayed so long for this but only to find that the amp lost power on the right channel more and more i used it about 4 times ...i kept it in box its meant for a outreach crusade for church ...i whas warned about dixon. But it still sounded good in thr shop...i returned it today less than one month since i bought it..took a while to arange transport to return it plus i thought in begining when i nogiced something strange tht is whas maybe a setting on the amp.. Only to find that the amp is not working right..i spend so much petrol there twice allready . And i got told to go home today that it must go in for technician to check But nr1 they sold me used amp on floor as new one since they used it for display nr 2 its clearly not the right matchup btwn speaker s and amplifyer.....i am.really realy ashamed that i did not listen to my peers to buy dixon whas a big big mistake.. I went home today with no amp for church..i pd R6500.00 LESS THN MONTH AGO.. I PRAYED SO HARD FOR IT BUT I AM.SO DISAPOINTED....AND IM TRAVELING UP AND DOWN 200 RAND PETROL EACH TIME..!! PS THIS IS NOT THE ONLY COMPLAINT ON HELO PETER CONCERNING CASH CRUSADERS STAFF SELLING WRONG AMPS AND SPEAKERS...I HAVE READ OTHER S HAD SAME PROBLEM .AND THEY STILL SAY DIXON IS GOOD... SO THEN EVERYONE IS WRONG ...BUT THEY ARE RIGHT NO NO NO.. TO MUCH COMPLAINS BOUT DIXON ALL OVER..!! I COULD HAVE BOUGHT WHARFDALE FOR ALMOST SAME PRICE..

DONT KNOW WHAT TO SAY.. SUMBODY PLS DO SOMETHING NEILL FICK

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Replies (4)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 Oct 2019, 16:16
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store's name that this occurred at to info[at]cashcrusaders.co.za. Once we know that, then we can urgently escalate this to the regional manager and the operational manager for resolution.     
NF
Neill F's update28 Oct 2019, 16:21
Reviewer Update
Mega city umlazi durban cash crusaders ..***..
Thx so much for doing something about this..
Blessings
Neill Fick

Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 Oct 2019, 16:25
Official
Hi Neill,
As Hello Peter blocks contact details, please send your contact details and the store's name to the email address: info[at]cashcrusaders.co.za. 
NF
Neill F's update28 Oct 2019, 16:43
Reviewer Update
I have sent it