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aB
audrey B

1 reviews | Active since Jul 2017

05 Jul 2021, 16:45

CASH CRUSADER SUNWARD PARK

i don't know why i keep on going to this shop, at first the sold my laptop bag that was not part of the loan deal as i gave the a laptop in a bag being sure that i will return to collect them, i told the guy that a bag is not part of the deal just keeping my laptop safe cos previously they sold my laptop charger when i returned to fetch the laptop i was given another charger saying the mistakenly sold mine. COVID happened this second time and i couldn't fetch my laptop it was sold, i understood but why with my laptop bag?

0
Replies (4)
aB
audrey B's update05 Jul 2021, 16:50
Reviewer Update
the recent incident that make me even angrier, i bought a phone end of April 2021 in June the phone started restarting itself and got stuck on a reboot screen couldn't do nothing. i returned the phone and the lady who helped me told me its a software and they cant do nothing about it, the phone is hardly 2 months old and now its my loss cause they cant help.
Cash Crusaders Franchising
Cash Crusaders Franchising's reply06 Jul 2021, 07:48
Official
Good Morning Audrey,

Thank you for bringing this to our attention and our sincerest apologies for the inconvenience this has caused you

Please note that this matter has been escalated to the relevant senior management who will be in direct contact with you

Thank you 
aB
audrey B's update06 Jul 2021, 21:05
Reviewer Update
Hello

Thank you so much for responding. my issue was resolved today all thanks to you. the shop phoned me today and i went there and my issue was resolved to my satisfaction.

Thank you very much.
Cash Crusaders Franchising
Cash Crusaders Franchising's reply07 Jul 2021, 07:12
Official
Good Morning,

We are pleased that your complaint was sorted out to your satisfaction.

Thank you so much