TA
Tsotso A

1 reviews | Active since Jul 2020

02 Aug 2023, 14:06

CASH CRUSADER ****- SEDIBA PLAZA HAARTIES

I have been a loyal/regurlar client of Sediba Plaza Franchise where I was croocked by the rude owner. This guy is disrepectful and arrogant and ill-treats his employees.

Here is my story, I placed a dinner table on hold with a deposit of R2000 and asked the salesperson that I will go make space for the table in my garage and will collect within a week. As agreed I went back to the store and bought other few things which the cashier suggested that I do a separate payment for those items and pay the balance of the table separate. I did that however I paid the table by FNB scan-pay and their POS did not clear/report the payment from the scan-pay. I then checked my bank statement to be certain that the payment of R2000 went through-which did. The owner was called and said if the cashier did a scan-pay theres no payment I have to pay again. I showed them my statement and he said he will only check his after day-end and the manager will call me. It took the manager over 5 days to call me and I went back when I was told that this owner has cancelled my transaction and I have lost the whole R4000. I will take this forth until I get my hard earned money back especially when treated with a disrespect that the owner of that shop has!

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply03 Aug 2023, 10:35
Official
 
Good day, 

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you.