CASH CRUSADER BEACON BAY - SHOCKING

I bought a Doogee X90 in December. On Friday night 30 April the screen started glitching and eventually the touch screen would not work at all. I took it in on 1 May and they were unable to find my receipt online - they printed another persons receipt from November. I was then phoned last week to say that the phone has lost its warranty as it was dropped / hit with force. I have NEVER dropped this phone and now I am told I have to wait for parts as no parts are available and that it is for my cost??? I am now sitting without a cellphone because of being told I did something to my phone that I did not. It is just a pathetic excuse to not take responsibility or assist me as the customer. The attitude received from Yanga on the day I took it in was SHOCKING as well. I will never set foot in another Cash Crusaders again.