NM
Nadine M
1 reviews | Active since Nov 2019
24 Jul 2020, 17:37
Cash Converters N1 City Branch
Cash Crusaders is useless. Submitted the item online. Was sent an email to take it to their N1 City Branch because they wanted it. Took it through and was told the item was not the same as in the photos and they were not going to take it. Show them the emails and the WhatsApp and was still told they would not be taking the item. The one member of staff still clicked his teeth at me when I left. Staff was rude and unhelpful.
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Cash Crusaders Franchising's replyOfficial
27 Jul 2020, 08:17Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's reply27 Jul 2020, 08:17
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.