RM
Rendani M
1 reviews | Active since Aug 2020
14 Oct 2020, 18:27
Car radio not tested
I brought a radio jebson and the shop in carnival mall next test it instead the tested speakers when I get to the fitment in the township the radio did not switched on I call the shop I was told I can exchange the radio because the person who fitted the radio is not qualified my question is why did the store never tested the radio as we have asked
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Replies (2)RM
Rendani M's updateReviewer Update
14 Oct 2020, 18:28They refused to exchange the goods
RM
Rendani M's update14 Oct 2020, 18:28
Reviewer Update
They refused to exchange the goods
Cash Crusaders Franchising's replyOfficial
15 Oct 2020, 08:19Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's reply15 Oct 2020, 08:19
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.