Buy a non functional electronic item and its your loss

<p>I bought a vacuum cleaner that was faulty when I got home to use it. The booked in for repairs and on the third time when they had given and could not fix it they blamed me, even if I had not used the vacuum before. The refused to refund me or give me a replcement. The only response was they had been trying to sell it for 8 months and they had finally managed to dump it on someone. They thought I could not hear them say this! How pathetic ! and they were so rude and arrogant. I am not buying anything from them anymore, the worst service ever !!!</p>