PK
Paula K

1 reviews | Active since Nov 2017

27 Jun 2023, 15:37

BS service and NO client consideration! DONT GO THERE

I bought a Dixon 8" tablet and it starting giving problems 30 mins into the switching on and charging of the tablet. Switch off 4 times. Cash Crusaders Port Shepstone refused to believe me and expect me to sit there and wait so they can test is and wait for it to happen. ***!!!!! You don't expect a client to sit and wait till a device gives a problem, it says exchange or refund on the slips not WAIST A CUSTOMER/CONSUMERS time. I have never seen that before, is it completely unacceptable to ASSUME that a client has the time or that a client is talking BS. It's not like it is pre-owned!!!! IT IS BRAND NEW!!! NOT THE FIRST TIME CASH CRUSADERS SOUTH COAST OWNED BY SAME OWNER HAS GIVEN PROBLEMS!!!! IT IS BS! **************!!!!!!! Stay away from them, rather save and spend more at real shops or order online

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply27 Jun 2023, 16:21
Official
Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.