LS
Livhuwani S
1 reviews | Active since Oct 2010
29 Mar 2023, 20:36
Broken laptop
We bought a laptop from cashcrusaders Games Centre Polokwane a month ago.. We reside in Musina which is 200km away from the shop. We realized a problem with the laptop a day we bought it, unfortunately we were already in Musina... We normally go to Polokwane ones a montb for shopping... When we took the laptop back to the store a few weeks later they couldn't help us eveb after explaining that we stay far... We have since left the laptop with the store a week ago and we have not received any feedback from the store at all.
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Cash Crusaders Franchising's replyOfficial
30 Mar 2023, 15:32Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Cash Crusaders Franchising's reply30 Mar 2023, 15:32
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.