BJDC
BAREND JOHANNES DE CLERCK
1 reviews | Active since Jan 2019
17 Nov 2019, 11:13
Broke PS4 cover behind closed doors.
Took PS4 in at Princess Crossing. They took the unit behind closed doors after agreeing to take it for R1200.00. When the rep came back, he said "we can't take it anymore as the cover is unclipped". I don't get it! Cover was fine before he took it. When he came back, now there's a problem. Surely a consultant should do a complete inspection on goods in front of a customer?? Who is now responsible for a broken cover? It had no issues before. All I can say is I am dissapointed. I've alwats visited this particular store, bought and sold goods. Will never go back. Awaiting their solution for this problem.
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Cash Crusaders Franchising's replyOfficial
19 Nov 2019, 10:35Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
Cash Crusaders Franchising's reply19 Nov 2019, 10:35
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.