KT
Kamohelo T

1 reviews | Active since Jul 2024

04 Jul 2024, 20:45

BRAND NEW TABLET WITH FAULTY SOFTWARE

Bought a new Tablet from the store for my daughter. Battled to create a Google account for her, keeps shutting down. Returned it to the store only to be told that it will be taken in for repairs and I will receive correspondence within 21(Twenty One) working days. Apparently I was supposed to return it with in 7 (Seven) days from the date of purchase. I need to revisit the CPA, because this is ridiculous.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply05 Jul 2024, 15:26
Official
Good day,
 
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

Thank you