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bluprintinc B
1 reviews | Active since Aug 2017
07 May 2019, 16:07
Brand New Cell Phone needs repairing
Purchased a brand new phone and it went faulty in 6 days. When I went back to the store and asked then to exchange it for a new handset as specified on the back of their till slip. I was told that it’ll take 21 days to assess the handset and advise whether it needs to be repaired. So now i must wait 21 days for a brand new handset to be repaired. How fair is that. Quick to take your money, sells your sub-standard quality products and gives you a bad attitude when asked to be helped by the manager.
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Replies (2)
Cash Crusaders Franchising's replyOfficial
07 May 2019, 16:15Thank you for bringing this to our attention. We have escalated this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.
Cash Crusaders Franchising's reply07 May 2019, 16:15
Official
Thank you for bringing this to our attention. We have escalated this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.
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bluprintinc B's updateReviewer Update
07 May 2019, 16:25I’ve spoken to the Ops Manager and I advised that im getting legal assistance and he said thats fine. So he could care less what happens or whether I escalated the matter. I spoke to a Bradley Morgan from head office.
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bluprintinc B's update07 May 2019, 16:25
Reviewer Update
I’ve spoken to the Ops Manager and I advised that im getting legal assistance and he said thats fine. So he could care less what happens or whether I escalated the matter. I spoke to a Bradley Morgan from head office.