BEWARE OF THE PRINT THAT IS NOT EVEN THERE......

Bought a brand new kettle from Cash Crusaders Kabega at Metlife Mall Port Elizabeth. After 5 months it would not switch off. Took it in - told it is a Warranty and not a Guarantee so it needs to be fixed. Funny thing is that on their wall there is a notification that Warranty of 12 months is on NEW items - nothing about repairs. Its now more than a month and I have not had as much as a phone call about the kettle. Disgusting service - and when the manager can only say "sorry it is company policy" and repeats and repeats it with a closed mind trying not to listen to my explanation then I will NEVER EVER purchase from them again. Unfortunately service like this needs warning to others. I had to buy another kettle as they weren't interested in how I am supposed to function with a kettle that goes in for repairs. If it was a 2nd hand product I would be more understanding. Beware of the print that is not even visible. I was told it is on the slip - WELL I CANNOT READ WHAT IS ON THE SLIP UNTIL I HAVE PAID FOR THE ARTICLE. and then it is too late. Like closing the barn door after the horse has bolted. Inadequate explanation up on the wall at the tills. CASH CRUSADERS ---- I WONT TOUCH YOU WITH A BARGE POLE AGAIN. One very dissatisfied customer.