MBj
Mev. Binneman jordaanchristelle

1 reviews | Active since Oct 2023

07 Mar 2024, 15:47

Bethlehem Cash Crusaders Sechaba Mall

Poor service. Only one person to manage all the people who wants to sell something. Even if you are first in line, people collecting stuff are helped first. You sit there for hours. The time per customer as per their posters is 20min, but it's never that fast. No person can afford to sit there the whole day. Their whatsapp group also doesn't work. They read the messages but never reply. They can't expect anyone to drive all the way just to be put down.

0
Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply08 Mar 2024, 15:59
Official
Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you 



MBj
Mev. Binneman jordaanchristelle's update09 Mar 2024, 14:10
Reviewer Update
Hi there. I was there again today and there was definately a change. Two people to assist instead of one. Things went a bit faster this time. Thank you for the improvement!
Cash Crusaders Franchising
Cash Crusaders Franchising's reply11 Mar 2024, 07:09
Official
You welcome. Thank you for bringing this to our attention