AL
Ali L

1 reviews | Active since Jun 2022

09 Nov 2022, 15:48

Bad treatment and service

I just wanted to report on the treatment I received at Cash Cusaders in Bloemfontein maitland branch. I was disappointed and shocked with the level of service I received from the Manager. When I picked up the Phillips projector from the store it was not tested I only realized when a battery was flat that it was not charging. That is when I informed the Manager and he said there is nothing he can do.

0
Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply10 Nov 2022, 14:39
Official
Good day 

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you

AL
Ali L's update10 Nov 2022, 17:39
Reviewer Update
I am still waiting for feedback since yesterday
AL
Ali L's update11 Nov 2022, 14:03
Reviewer Update
How can you test my item when I brought it to you and you don't test it when I fetch it from your store? How will I now if it's working or not. Please check the consumer protection act. The worst store ever cash crusaders in Bloemfontein maitland street