LL
Lehlohonolo L

1 reviews | Active since Jul 2019

31 May 2023, 12:46

Bad shopping experience

I couldn't complete my shipping.The item I saw on display was not for sale.After waiting for more than 15min by the counter ,waiting for a misplaced laptop charger .

The sales person tell me the laptop placed by mistake it's not for sale .

Ok I ask if they have some with that laptop spec the manager tells me they don't have .

I went to look again at display.I saw another laptop I ask them to open the locked display so I can see the laptop.

They can't find the key again the keep me 10min then I tell them I have to be a work they need to hurry and they respond irritated and rude manner and attitude.

Some sales person starts a verbal fight with me

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply02 Jun 2023, 11:35
Official
 
Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.