TM
Thokozile M

1 reviews | Active since Oct 2022

01 Nov 2022, 12:30

Bad services

I wouldn't recommend anyone to buy cell phones from they ,l they sell broken phones l bought aDooge S59 phone at Cash Crusaders Pretoria Station ,and with in a space of 5 months l returned the phone twice to be fixed the last time l took was on the 3rd of October and today is the first of November it's still being fixed ,they don't call to update me , ,the last time l spoke with them l asked if it completely broken just give me another phone that is equivalent to what l bought because the phone was new from the box .....they said they can't give me a new phone instead they will buy the phone form me at a lower price ,up to now l don't understand why because they sold me a broken phone from day 1 .....so please guy's do not buy any of their cell phones products rather go to other cell phone providers and try your luck coz Cash Crusaders will be a waste of money and time

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply03 Nov 2022, 06:31
Official
Good Morning

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you