MM
Melvin M

1 reviews | Active since Dec 2023

12 Dec 2023, 14:38

Bad service

I am not happy with the service i received at Cash Crusaders Silverton i went to collect my LG sound bar after i ****ed it there from may till November nd when play my sound it was not playing normal again and i saw on the speaker that it was opened and when i went there today the store manager by the name of Zanele didn't want to attend me for more than an hour of waiting for her to resolve the issue nd i decided to go and left the sound bar at the store.

0
Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply14 Dec 2023, 07:26
Official
Good day, 

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you

 
Cash Crusaders Franchising
Cash Crusaders Franchising's reply14 Dec 2023, 07:27
Official
 

 Good day, 

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you