AW
Anna W
1 reviews | Active since Jun 2016
15 Jan 2020, 19:16
Bad service
I went onto the Cash crusaders online portal to sell an item and received an email to follow up if I did not hear from them after 1 business day so Tuesday morning I sent an email to follow up as I didnt receive feedback and was told that they are busy with quotations. Today again I followed up twice but this time without any reply on both emails. This is poor service delivery! Rather then tell me that you are not interested in my item.
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Replies (2)
Cash Crusaders Franchising's replyOfficial
16 Jan 2020, 08:34Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We have urgently escalated this to the relevant operational manager regional manager for resolution.
Cash Crusaders Franchising's reply16 Jan 2020, 08:34
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We have urgently escalated this to the relevant operational manager regional manager for resolution.
AW
Anna W's updateReviewer Update
16 Jan 2020, 10:44Good day,
Thank you for following up and phoning me this morning. Ashwin Julie did apologize and is currently busy preparing quotations for me. Thank you for the quick response.
Thank you for following up and phoning me this morning. Ashwin Julie did apologize and is currently busy preparing quotations for me. Thank you for the quick response.
AW
Anna W's update16 Jan 2020, 10:44
Reviewer Update
Good day,
Thank you for following up and phoning me this morning. Ashwin Julie did apologize and is currently busy preparing quotations for me. Thank you for the quick response.
Thank you for following up and phoning me this morning. Ashwin Julie did apologize and is currently busy preparing quotations for me. Thank you for the quick response.