SB
Siphumelele B

1 reviews | Active since Jan 2018

04 Jun 2020, 13:23

Bad service cash crusaders south beach by saicured

Never have I experienced this kind of service my good where with cash crusaders in south beach for over 5 months when I went to pick it up the tv was cracked and the remote was missing cam back spoke to Niresh and Veronica both were very rude I have recorded my conversation with me she see no value in the brand speaks down on customers niresh is just as rude he even said over the telephone that it was my stupidity that I didn't check the tv I'm waiting to find a way to complain with the Nrc I will also send an email to the Cape town head office I trusted cash crusaders with my good they brand calls it a saicured loan but the not keeping up it

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Replies (4)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply04 Jun 2020, 13:33
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We have urgently escalated this to the relevant operational manager and regional manager for resolution.  
SB
Siphumelele B's update04 Jun 2020, 14:02
Reviewer Update
Thank you may I please have an email address for the Cape town had office
Cash Crusaders Franchising
Cash Crusaders Franchising's reply04 Jun 2020, 14:04
Official
You can reach the head office at: customerservice[at]cashcrusaders.co.za
SB
Siphumelele B's update04 Jun 2020, 14:20
Reviewer Update
Thank you I'm at the store now because I brought the tv back told them I won't take it with the Rong remote they are disputing the crack the manger Veronica has me wait with not even an acknowledgement