TW
Tommy W
1 reviews | Active since Oct 2012
14 Sept 2018, 16:01
BAD SERVICE CASH CRUSADERS BETHLEHEM MANAGER
This manager of this branch is not helpful at all - Johnatan phone nr ********** 616 . I did buy a Cat S60 from his branch in July 2018 and from the being I complain about the phone that not keep the battery full for a day. He told me that it is an app that is make the battery flat but he did not even see the phone. He just decided that is the problem and he refuse to assist he told me that it is my problem. I did pay for this phone nearly R4000.00 so will you be grateful just to leave it like that. I do not think so. And his attitude is very bad. So I hope to hear from your guys about this matter asap. Thanking you.
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Cash Crusaders Franchising's replyOfficial
28 Oct 2020, 15:46Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cell phone number to customerservice[at]cashcrusaders.co.za, Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution
Cash Crusaders Franchising's reply28 Oct 2020, 15:46
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cell phone number to customerservice[at]cashcrusaders.co.za, Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution