MM
Mittah M

1 reviews | Active since Jun 2024

26 Aug 2024, 15:41

Bad Service and inconsiderate

I have purchased a speaker, brand new and did not use it. I went back to the shop two days later for an exchange or refund and I was told that I should sell it to the shop as they only refund or exchange broken items. everything is still in tact nothing was done to it and when I resell it they offer me R150 for a speaker i purchased for R479. All I am asking is for an exchange or refund.

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply26 Aug 2024, 16:04
Official
Good day,
 
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

Thank you