aL
adam L

1 reviews | Active since Mar 2021

10 Jun 2023, 16:24

Bad service and bad product.

I bought the charge adapter on the 17 of may and it stopped working after two weeks and when I took it back they told me my item is cheap to be exchange and that’s the adapter only takes 7 days for guarantee and after 7 days they don’t take them back, like the Soshanguve plaza staff was so rude towards me even the manager came to me with an attitude because I wasn’t satisfied with the product I bought from their store. Like please make your products quality because I both the item because I thought your product had quality but after they stop working after two weeks and they give us attitude. This is sad being a black person. I swear if I were white there were gonna exchange it for me.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply12 Jun 2023, 12:33
Official
Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.