CT
Christo T
1 reviews | Active since Oct 2019
10 Aug 2021, 20:09
Bad Service
Good evening firstly I want to say im really not happy with service from Cash Crusaders Centurion mall after numerous emails and calls I have not received any reply as yet from them.I pawned my PS5 was 6 days late and they pawned it which i do ubderstand I did not look at the paper again. But my problem is my game which was in the ps5 call of duty cold war which is a very expensive game was in the ps5 forgotten so I want to know what hapenned to my game as I didnt pawn it i forgot it inside. Surely when they sold it they could have given it back to me.
Helpful (0)
Replies (7)0
Replies (7)
Cash Crusaders Franchising's replyOfficial
11 Aug 2021, 08:56Good day
Thank you for bringing this to our attention.
Our apologies for the experience and for the service you have received in store.
Please be advised that we will forward this matter to our senior management, who will be in direct contact with you.
Thank you
Thank you for bringing this to our attention.
Our apologies for the experience and for the service you have received in store.
Please be advised that we will forward this matter to our senior management, who will be in direct contact with you.
Thank you
Cash Crusaders Franchising's reply11 Aug 2021, 08:56
Official
Good day
Thank you for bringing this to our attention.
Our apologies for the experience and for the service you have received in store.
Please be advised that we will forward this matter to our senior management, who will be in direct contact with you.
Thank you
Thank you for bringing this to our attention.
Our apologies for the experience and for the service you have received in store.
Please be advised that we will forward this matter to our senior management, who will be in direct contact with you.
Thank you
CT
Christo T's updateReviewer Update
12 Aug 2021, 22:16I am still waiting for cash crusaders to come back to me about my property which is still gone to me
CT
Christo T's update12 Aug 2021, 22:16
Reviewer Update
I am still waiting for cash crusaders to come back to me about my property which is still gone to me
Cash Crusaders Franchising's replyOfficial
13 Aug 2021, 07:28Good morning Christo
Apologies for the delay in response to your complaint.
Your complaint will be re escalated
Thank you
Apologies for the delay in response to your complaint.
Your complaint will be re escalated
Thank you
Cash Crusaders Franchising's reply13 Aug 2021, 07:28
Official
Good morning Christo
Apologies for the delay in response to your complaint.
Your complaint will be re escalated
Thank you
Apologies for the delay in response to your complaint.
Your complaint will be re escalated
Thank you
CT
Christo T's updateReviewer Update
14 Aug 2021, 17:50You guys called my fiance now and said it was our fault they saw the game and gave it to the guy that bought the playstation anyway. I will go to small claims court and police on monday and sort it out with them because I dont get results here my game is gone that was not pawned on the contract agreement we never mentioned a game inside. And if the guy saw it why did he not give it back to me called theft. According to me with open a court case I know there is people out there still.caring about these issues in life of companies being dishonest.
CT
Christo T's update14 Aug 2021, 17:50
Reviewer Update
You guys called my fiance now and said it was our fault they saw the game and gave it to the guy that bought the playstation anyway. I will go to small claims court and police on monday and sort it out with them because I dont get results here my game is gone that was not pawned on the contract agreement we never mentioned a game inside. And if the guy saw it why did he not give it back to me called theft. According to me with open a court case I know there is people out there still.caring about these issues in life of companies being dishonest.
Cash Crusaders Franchising's replyOfficial
16 Aug 2021, 15:59Good day
Sincere apologies for the experience you have had in store.
The matter has been forwarded to senior management.
Thank you
Sincere apologies for the experience you have had in store.
The matter has been forwarded to senior management.
Thank you
Cash Crusaders Franchising's reply16 Aug 2021, 15:59
Official
Good day
Sincere apologies for the experience you have had in store.
The matter has been forwarded to senior management.
Thank you
Sincere apologies for the experience you have had in store.
The matter has been forwarded to senior management.
Thank you
CT
Christo T's updateReviewer Update
18 Aug 2021, 10:50No feedback yet from cash crusaders
CT
Christo T's update18 Aug 2021, 10:50
Reviewer Update
No feedback yet from cash crusaders
Cash Crusaders Franchising's replyOfficial
18 Aug 2021, 10:57Good Morning,
Kindly note that we are on this and following up immediately.
Thank you
Kindly note that we are on this and following up immediately.
Thank you
Cash Crusaders Franchising's reply18 Aug 2021, 10:57
Official
Good Morning,
Kindly note that we are on this and following up immediately.
Thank you
Kindly note that we are on this and following up immediately.
Thank you