BAD SERVICE

I BOUGHT A ELECTRIC KETTLE LESS THEN A WEEK AGO. RUST APPEAR ON THE INSIDE OF THE KETTLE. TODAY I WANT TO RETURN THE KETTLE, THE OWNER/MANAGER AND SALES PERSON DIDN'T WANT TO TAKE IT BACK. ACCORDING TO THEM IT WASN'T RUST BUT WATER.. DON'T BELIEVE THEM BECAUSE I HAD SAME TYPE OF KETTLE PREVIOUSLY AND IT DIDN'T DO THAT. ACCORDING TO THE CONSUMER PROTECTION ACT IT IS MY RIGHT TO RETURN THE KETTLE BECAUSE I AM NOT SATISFIED WITH THE PURCHASE. I NEED AN SATISFACTORY ANSWER AND MY MONEY BACK. TO HIM IT CAN BE NOTHING BUT TO ME IT IS MY HARD EARNED MONEY SPENT ON A USELESS PRODUCT. I WILL SPREAD THE SERVICE THAT I GOT FROM THEM TO THE NEWSPAPERS AND ALL ELECTRONIC MEDIA. AND WILL NEVER BUY ANYTHING FROM THEM AGAIN. THEY CAN CONTACT ME AFTER FIVE OR VIA MY EMAIL.