CJVV
Conrad Janse Van Vuuren

1 reviews | Active since May 2021

30 Aug 2021, 16:30

Bad service

We bought a new Figi note1 . After a few days it started to freeze. We returned it for assessment. On the 10/08/2021 till today we didn't have any feedback as thy telling thy in there 21day right. It's taking them so long to upgrade the software. We ask then to get us a refund from the supplier so we can buy a phone.

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply31 Aug 2021, 07:46
Official
Good day,

Our sincere apologies for the fact that you have been waiting on feedback - this is not the experience we would like our customers to receive.

Please advise which store this was at so that this matter can be escalated.

Thank you