GS
Giezler S
1 reviews | Active since Mar 2021
02 Mar 2021, 13:30
Bad repair policy at Cash Crusaders Paarl
I sent my damaged DixonTablet, which I bought at Cash Cusaders Paarl for repairs on 12 Jan 2021 through the branch i bought it at. Its now 3 March 2021 and its still not fixed. After the first week i phoned and the jobcard was not sent with the tablet so the repair shop did not know what to do. Then another week after i was told that they had no parts. The parts will be arriving middle Feb. Middle Feb they told me parts will be arriving end of Feb. Phoned end of Feb and still nothing. They have a 21 day policy wgen it comes to repairs. I have now counted 35 days since it was sent for repairs
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Cash Crusaders Franchising's replyOfficial
02 Mar 2021, 13:42Good Day,
Thank you for bringing this to our attention and our sincere apologies that you have had to endure this - this is not the experience we would like our customers to have in our stores.
The matter has been escalated to the relevant parties who will be in direct contact with you
Thank you
Thank you for bringing this to our attention and our sincere apologies that you have had to endure this - this is not the experience we would like our customers to have in our stores.
The matter has been escalated to the relevant parties who will be in direct contact with you
Thank you
Cash Crusaders Franchising's reply02 Mar 2021, 13:42
Official
Good Day,
Thank you for bringing this to our attention and our sincere apologies that you have had to endure this - this is not the experience we would like our customers to have in our stores.
The matter has been escalated to the relevant parties who will be in direct contact with you
Thank you
Thank you for bringing this to our attention and our sincere apologies that you have had to endure this - this is not the experience we would like our customers to have in our stores.
The matter has been escalated to the relevant parties who will be in direct contact with you
Thank you