JV
Jacqueline V
1 reviews | Active since Dec 2019
13 Sept 2023, 08:07
Bad poor Communication from head office Elija
The head office is just as poor with Service as tje store Elija said I must take the product back after my first review on Hallo Pieter I took the product in on 31 July but heard nothing from ELIJA OR THE STORE FROM TZANEEN I PHONED ELIJA BUT MY PHONE CUT OUT HE NEVER PHONED ME BACK BUT HAS MY NUMBER I HAVE EMAILD HIM AS WELL NO RESPONSES THIS IS A JOKE OF MANGERS BECAUSE THE COMMUNICATION IS VERRY POOR I HAVE PAID FOR SOMETHING THAT IS NOT IN MY USE OR WITH ME SO THAT IS ROBING PEOPLE FROM THERE MONEY AND THE I HAVE TO USE MY AIRTIME TO PHONE THEM USE MY DATA TO EMAIL THEM WITH NO RESPONSE VERRY VERRY POOR BAD SERVICE IS THIS HOW CUSTOMERS ARE TREATED AFTER SUPPORTING THERE STORE........
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Replies (2)
Cash Crusaders Franchising's replyOfficial
13 Sept 2023, 09:49Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
Cash Crusaders Franchising's reply13 Sept 2023, 09:49
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
JV
Jacqueline V's updateReviewer Update
13 Sept 2023, 09:56They Dont know how to Run A Business as I took my PRODUCT IN IT WAS BOOKED FOR REPAIRS THE DATE I took it in was On the 31 Julie 2023 and Know after I was at the store on the 10 September 2023 where the Lady said she. An see it is swnd for REPAIRS THE MANGER OF THE HEAD OFFICE SIDE ELIJA is saying he sees that I DID NOT TAKE MY PRODUCT IN I REFUSED IS THIS HOW WE GET ROBED FROM CASH CRUSADERS?
I Would like the owen to phone as these people have NO RESPCT OR CUSTOMER consumer consumer Training rhey are arrogant
I Would like the owen to phone as these people have NO RESPCT OR CUSTOMER consumer consumer Training rhey are arrogant
JV
Jacqueline V's update13 Sept 2023, 09:56
Reviewer Update
They Dont know how to Run A Business as I took my PRODUCT IN IT WAS BOOKED FOR REPAIRS THE DATE I took it in was On the 31 Julie 2023 and Know after I was at the store on the 10 September 2023 where the Lady said she. An see it is swnd for REPAIRS THE MANGER OF THE HEAD OFFICE SIDE ELIJA is saying he sees that I DID NOT TAKE MY PRODUCT IN I REFUSED IS THIS HOW WE GET ROBED FROM CASH CRUSADERS?
I Would like the owen to phone as these people have NO RESPCT OR CUSTOMER consumer consumer Training rhey are arrogant
I Would like the owen to phone as these people have NO RESPCT OR CUSTOMER consumer consumer Training rhey are arrogant