KT
Kamohelo T

1 reviews | Active since Jul 2024

16 Jul 2024, 07:34

BAD CUSTOMER SERVICE

Bought a brand new Tablet, Dixon, for my daughter. Ithad software issues as we could not set it up. Returned it to the store to get the issue sorted. It now 5 (Five) weeks with their repair center. No feedback whatsoever... What a bad experience!!!! How long does it take to update Software!?

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply16 Jul 2024, 16:23
Official
 
Good day,
 
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

Thank you