NM
Nokubonga M

1 reviews | Active since May 2021

02 Oct 2024, 07:57

bad customer service

A lady speaking Setswana was very rude, shouted at me while I could not even understand what she was saying to me. the assumptions and expectations that everyone must speak her language was disgusting. she did not even apologize after realizing i do not understand her language. your organization definitely do not need someone like that, I just hope no other person will get that treatment from that pathetic human being.

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply02 Oct 2024, 11:01
Official
Good day,
 
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

Thank you