CS
Charlotte S

1 reviews | Active since Sept 2022

23 Sept 2022, 20:03

Bad customer service

Cash Crusaders Hatfield Branch: I called them at 15: 00 to check with them if they have the item I'm looking for. The guy tells me they have binoculars & they close at 18:00. I drive all the way from PTA CBD to Hatfield Boom🧨🧨🧨they are closed. They don't know how to treat customers, what a waste on my patrol.⛽

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply26 Sept 2022, 11:55
Official
 
Good day 

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you