1 reviews | Active since Jul 2017

17 Nov 2017, 12:33

Bad customer service

There is around 8 people on the floor walking up and down but only 1 teller is working at the till. I waited on the que for close to 30min before i could get some service bare in mind that i was first on the line with 6 other customers waiting for service. Their service is poor they need better management.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply17 Nov 2017, 13:07
Official

Hi Melissa,

Thank you for taking the time to bring this to our attention. We do apologise for the very poor service you received and can assure you that we take matters of bad customer service very seriously.

This matter has been brought to the attention of the Franchise owner.

Regards,

Alaine Rossouw - Brand Custodian