OM
Obedience M

1 reviews | Active since Sept 2021

17 Jun 2022, 07:26

BAD BAD BAD SERVICE

Just thought I should come back and give feedback regarding my Xbox that was sold at Cashcrusader Dobsonville Branch,, their customer service did get back to me but surprisingly they told me there's nothing they can do then the manager made contact to say I should at least pop out 3000 where as I was supposed to pay 2100 so they made this whole thing to be like they are doing me a favour,, that's when I just realized that ths people are actually buying time they willing to help me.. I put the money together went to game to get a new Xbox cos there's actually no customer service there believe me, head office would just defend its staff and tell you there is nothing they can do no wonder the service is bad there from top to bottom.

They might have ****** me now but I know there's someone out there who's going to put them in their place if they carry on like this.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply21 Jun 2022, 06:58
Official
 
Good day 

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you