Bad bad bad service

I bought 3 cellphones from the Herm**** branch one phone did not work and I was told they don't have stock of that phone and basicly forced me to buy a more expensive phone which was a R1000 more. The lady was very rude and just lifted her shoulder to me. I am a single mom and only receive sassa money and had to borrow money to get a phone. Very sad that I always buy there and now this poor service. Will have to go to cash convertors from now much more friendly and helpful. So sad having this very poor service from cash crusaders Herm****