TS
TEBOGO S
1 reviews | Active since May 2011
30 May 2019, 10:18
Bad attitude
I bought a speaker at Cashcrusaders wander waldt street, about 20 days ago, I returned it today because its broken. I found one unfriendly buyer Benjamin, who actually **** that he is the manager. He then started telling me that I broke the speaker and that I dont understand how customer service work. Benjamin is refusing to call the manager, he actually took my 50 minutes trying to explain how wrong I am infront of a bunch of the store customers. All I want is to return the speaker for repair, what must I do? I have limited time to go write exams.
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Replies (2)
Cash Crusaders Franchising's replyOfficial
30 May 2019, 10:25Thank you for informing us about the lack of feedback, we have urgently escalated the situation to the operational manager and the regional manager. You should be receiving a call within 24 hours. We deeply apologise for the lack of feedback on the situation. Please let us know if we can assist you any further.
Cash Crusaders Franchising's reply30 May 2019, 10:25
Official
Thank you for informing us about the lack of feedback, we have urgently escalated the situation to the operational manager and the regional manager. You should be receiving a call within 24 hours. We deeply apologise for the lack of feedback on the situation. Please let us know if we can assist you any further.
TS
TEBOGO S's updateReviewer Update
13 Jun 2019, 11:51Hi, it has been 2000 hours since you promised that I'd receive a feedback.
TS
TEBOGO S's update13 Jun 2019, 11:51
Reviewer Update
Hi, it has been 2000 hours since you promised that I'd receive a feedback.