1 reviews | Active since Jan 2018
Bad and unfair service
Good day I was not impressed at all with the way I was treated at cash crusaders Dobsonville, firstly we were made to wait a very long line in the buy shop as there was 1 person working on Saturday the 2nd of January 2020. I approached one of the guys on the floor and asked y was there 1 person in the buy shop and he told me there's always one person who works on weekends, after about 25mins sitting in the buy shop I see the guys picture on the wall as he was 1 of the buyers I approached him again and asked him to help us as he was another one of the buyers, he was not pleased at all with me and I also don't think he helped me fairly I came to pawn my 43 inch sinotec Android TV and he offered me R1500 And when I asked him what he was basing his pricing on he couldn't answer me as he wasn't very much help, I then pawned it for that amount because I was in desperate need of thier help with cash, I really feel I was treated unproffesionally and that something should please be done to address this matter, I shop at cash crusaders and have always had pleasant experiences in the past. I would like to think that something like this was a once off and cash crusaders should please ensure it never happens again staff needs to be trained better to respect customers and not be personal when being asked to assist, and never make a customer feel like they're at a person's mercy when coming to the store for help, I had to beg to be helped in that hot store then begged for a good price on a really expensive tv, I was not selling my item but I was told they could buy it for 1700 a Android TV for that price cumon cash crusaders I'm really disappointed honestly.
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you.
Kindly reply to the email that was sent from *** as we would like to escalate/resolve your complaint as soon as possible.
Regards,
Dee.
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you.
Kindly reply to the email that was sent from *** as we would like to escalate/resolve your complaint as soon as possible.
Regards,
Dee.
