ML
Mike L

1 reviews | Active since Aug 2015

27 Aug 2015, 22:54

Bad and Service

I am very disappointed the way I been treated at Cash Crusaders Gazina, Pretoria on Thursday 27th. I was buying a item that's on flyer special that day. When I went to counter to pay, the old man at cash counter (which I believed he is the store manager) was very dishonesty and I been treated very uncomfortable way. Firstly, he ******* for my ID numbers before I pay, he said the item got serial numbers, so must be link with the item that I brought, but later I found out he just ******* me to register into the Cash Crusaders customer database, so Cash Crusaders can send me useless spam SMS in the future. I am very unhappy! Secondly, after I paid, I asked him about the warranty for the Item that I just brought and he told me is only 48 hours and blah blah blah... This is the most ridiculous thing that I ever heard. (which on the flyer, it shows that item got 6 months warranty). The whole shopping experience was a nightmare and very very uncomfortable which I will never shop at Cash Crusaders Gazina again! that is not acceptable way to treat the customer in the store!

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply31 Aug 2015, 08:30
Official
Hello pilipala,

We do apologize for the inconvenience caused during your visit to our store. This has been taken up with the franchisee and the relevant staff members. We assure you we do strive to serve our customers well.

I am aware that this problem has been sorted out.

Regards,
David Bailey.