DC
Danica C

1 reviews | Active since Sept 2022

24 Sept 2022, 09:23

Absolutely Terrible

Cash Crusaders Town Centre Branch: first time coming to this branch since they had the item I wanted. Waited 20 mins after 9 for for them to open. In the time 10 people walked away. Bad for business. Employees said that their systems were offline but no one informed customers about the problem. One of the customers said that this happens all the time. I have images to show no one is at the computers trying anything, everyone just sits at the back of the store. Cash Crusaders definitely loading a lot of money. 9:20am and waiting. Manager Nazeen.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply26 Sept 2022, 12:03
Official
Good day 

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you