A OWNER OF CASH CRUSADERS GREENACHERS PORT ELIZABETH A VERBAL ABUSER AND THE WORST EVER UNIMAGINABLE CUSTOMER SERVICE YOU WILL EVER INCOUNTER

<p>On Sunday the 2nd of April '17 I purchased a cell phone from GREENACHERS CASH CRUSADERS a brand new phone.</p> <p>Everything seemed to be going well till Tuesday morning the 4th April'17 while I was on a call the phone exploded in my ear without being on charge at the same time as it exploded I lost contiousness and came to 10-15min later +-, after regaining my contuisness I was upset and in terrible shock so I went to cash crusaders in GREENACHERS to return the phone and get my money back....</p> <p> </p> <p>Oh boy was I surprised .... Firstly one of the employees a black woman wearing a shirt with big capital letters MANAGER proceed to ask me a question like this ..... WAS I ON AN EMOTIONAL CALL AND THATS WHY THE PHONE EXPLODED!!!! People come on seriously she then proceeded to patronize me over and over purposefully provoking me by assuming her own stories I litteraly had to repeat myself 5,6,7 times...</p> <p> </p> <p>Then after being extremely upset and liverd I told her to get me another manager .... Then the owner CHRIS comes out from the back from word go he starts verbally abusing me and he couldn't look me in the eye cause he was more conserned about his image than me as a client.... </p> <p>Up to this point I have been verbally abused by CHRIS the owner and the woman who holds a manager position and have not received any help....</p> <p> </p> <p>I told him I want my money back .... He then came with a lot of excuses y he couldn't give my money ... If u fami**** with the CONSUMERS PROTEXTION ACT AND AT THE BACK OF THERE SLIP IT COMES WITH A 7 DAY REFUND,REPLACE EXECTRA clause..... </p> <p>This CHRIS THE OWNER refused to do and kept coming up with excuses the consumers protection act is clear either the refund , exchange or repair is up to the consumer... </p> <p> </p> <p>If CHRIS WAS WORTH A OWNERS BACK SIDE .... he would or should have firstly removed an emotional destrote upset client to a possible back office away from the public then at least spend 5min calming the customer and then trying to ascertain what the problem was .... THATS CUSTOMER SERVICE ....NOT THE VERBAL ABUSE THAT I SUFFERD BY A OWNER OF CASH CRUSADERS....... NAME: CHRIS ...AND HIS STAFF ....</p> <p> </p> <p>IT IS THURSDAY UP TO DATE HE HAS REFUSED TO REFUND ME AND SEND THE PHONE AWAY AGAINST MY WICHES </p> <p>I EVENTUALLY LEFT WITH MY HUSBAND BUT NOT AFTER HE TRYD TO RASE HIS VOICE TO MY HUSBAND....</p> <p> </p> <p>AND THE LAW IS CLEAR IF HE CHRIS THE OWNER REFUSE TO REFUND OR RETURN THE PROPERTY ON MY REQUEST ITS THEFT !!!!!!! </p> <p> </p> <p>AND THAT IS EXACTLY WHAT CHRIS THE OWNER OF CASH CRUSADERS IN GREENACHERS SHOPPING CENTER DID TO ME .....</p> <p> </p> <p>THEFT IS A ******** OFFENCE!!?? </p> <p> </p> <p>MY WARNING TO ALL..... HUSBANDS DONT LET UR WIFES GO THERE ALONE ...... CHRIS THE OWNER OF CASH CRUSADERS IS A VERBAL ABUSER AND HIS STAFF.</p> <p> </p> <p>KNOW THAT IF U AS THE CONSUMER IS NOT HAPPY WITH WHAT U BOUGHT FROM THEM CHRIS THE OWNER IS VERY QUICK TO TAKE YOUR MONEY BUT WILL REFUSE FIRSTLY TO ABIDE BY THE LAW AND WILL VERBALY ABUSE A WOMAN....</p> <p> </p> <p> </p>