aM
alex M
1 reviews | Active since Apr 2014
02 Jan 2020, 14:46
7 day Returns policy ****
Cash Crusaders Returns
I bought an electronic appliance at cash crusaders 5 days ago.I was specifically advised by the sales person that it is compatible with my current existing set of components.
Needles to mention that it was not compatible and npw they refuse to take back the item though its is returned within 7 days.
They insist that unless the item os faulty they have no obligation to take it back or refund me. As far as I understand this is not how it should be. I need further assistance
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Cash Crusaders Franchising's replyOfficial
07 Jan 2020, 12:52Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you and the time it has taken to reply. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
Cash Crusaders Franchising's reply07 Jan 2020, 12:52
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you and the time it has taken to reply. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.