TM
Tshiamo M
1 reviews | Active since Aug 2024
01 Aug 2024, 20:45
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I am so not happy with how they handle their customer complain. They took me for a ride. I reserved a Playstation 3 only to find that it was sold. I even called while i was on my way to the center and the lady confirmed its there. But when i got there i heard a lot of dissapointing story that it was sold. The manager is not so helpful... All he did was apologising with no valid solution. The lady tried calling other stores to find it but the manager was not so helpful and remorseful. I asked for IBT they told me they cant get it in store because its one item.now i must go to Tembisa mall myself to go get it. Not thinking how much it cost me to get to their store. So irritating.
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Replies (1)Cash Crusaders Franchising's replyOfficial
02 Aug 2024, 13:59Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Cash Crusaders Franchising's reply02 Aug 2024, 13:59
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
