AN
Alex N
1 reviews | Active since Jan 2023
26 Apr 2023, 09:37
1 year guarantee
Last year in August I bought Dixon Bluetooth neckband earbuds at Cashcrusaders bloem plaza. . The cashier/salesperson told me the earbuds have a 1 year repair guarantee deal and there’s big bold “1 YEAR REPAIR GUARANTEE” written on the receipt, however last week the earbuds stopped working so I took them back only to be told the “1 year repair guarantee” was a mistake.
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Cash Crusaders Franchising's replyOfficial
26 Apr 2023, 10:58Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Cash Crusaders Franchising's reply26 Apr 2023, 10:58
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.