

Cartease
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Cartease across 19 reviews. Cartease hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Cartease? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2021
Do not support this business...!!! They provide the worst customer service I have ever experienced. Today I go there for a simple part which takes roughly 10min max to strip out of the vehicle. After a 30min wait, I decided to enquire to find out how long it will take and the manager/assistant behind the counter simply states "it could be a rusted bolt that's causing the delay". He did not even confirm this!!! I then ask if I can assist the mechanic to remove the part and he agrees. I end up going there to find the mechanic busy eating his lunch and stripping parts he shouldn't. I the. question him and he simply states he had to help someone else in the process I go back to the office to request a refund and wait a further 10min for the office assistant to state I'll receive my refund in 2 day into my bank account. No apology from anyone!!! I find this terrible customer service, the staffs attitudes stink too!!!
1 reviews | Active since Jul 2021
Do not support this business...!!! They provide the worst customer service I have ever experienced. Today I go there for a simple part which takes roughly 10min max to strip out of the vehicle. After a 30min wait, I decided to enquire to find out how long it will take and the manager/assistant behind the counter simply states "it could be a rusted bolt that's causing the delay". He did not even confirm this!!! I then ask if I can assist the mechanic to remove the part and he agrees. I end up going there to find the mechanic busy eating his lunch and stripping parts he shouldn't. I the. question him and he simply states he had to help someone else in the process I go back to the office to request a refund and wait a further 10min for the office assistant to state I'll receive my refund in 2 day into my bank account. No apology from anyone!!! I find this terrible customer service, the staffs attitudes stink too!!!
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