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juliana C
1 reviews | Active since Jun 2010
20 Nov 2024, 12:02
Very poor unacceptable service
I purchased goods from Carrol Boyes only on the 29th Oct and by the 1st Nov it was marked as delivered. Only.t9 find it was delivered to.an incorrect address and province. This was then corrected and my parcel was delivered after complaining. I again purchased items on the 12th Nov and again the parcel os tracking as delivered yet I have not received it. Again it's delivered to another province. Who.is *********** here and what is going on? Is thos normal same issue within 2 weeks to.the same customer?
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Carrol Boyes's replyOfficial
21 Feb 2025, 18:23 Thank you for bringing this to our attention. We sincerely apologize for the repeated delivery issues you’ve experienced with your order, Rest assured, we will prioritize the resolution of both orders and confirm the correct delivery address moving forward.
Please provide us with the order numbers and any additional details by reaching out to us at *** so we can assist you promptly.
Please provide us with the order numbers and any additional details by reaching out to us at *** so we can assist you promptly.
Carrol Boyes's reply21 Feb 2025, 18:23
Official
Thank you for bringing this to our attention. We sincerely apologize for the repeated delivery issues you’ve experienced with your order, Rest assured, we will prioritize the resolution of both orders and confirm the correct delivery address moving forward.
Please provide us with the order numbers and any additional details by reaching out to us at *** so we can assist you promptly.
Please provide us with the order numbers and any additional details by reaching out to us at *** so we can assist you promptly.