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Natasha N
1 reviews | Active since Mar 2022
23 Mar 2022, 01:49
Very poor customer service
I ordered from their website.money was taken from my account,i didn’t receive a confirmation email of my order and it doesn’t even show on my account. I’ve sent countless emails,messages that I sent on both Instagram and Facebook are being read and ignored. My money is gone and it looks like I won’t be getting my order .Im so disappointed in their service.
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Carrol Boyes's replyOfficial
23 Mar 2022, 08:34Dear Natasha,
Kindly reach out to cindy @ cbfa .co .za for urgent assistance. In the meantime, we have escalated this issue to our Online Team. We are sorry you have had this poor customer experience and we will do our best to solve this experience.
Regards, Carrol Boyes Team.
Kindly reach out to cindy @ cbfa .co .za for urgent assistance. In the meantime, we have escalated this issue to our Online Team. We are sorry you have had this poor customer experience and we will do our best to solve this experience.
Regards, Carrol Boyes Team.
Carrol Boyes's reply23 Mar 2022, 08:34
Official
Dear Natasha,
Kindly reach out to cindy @ cbfa .co .za for urgent assistance. In the meantime, we have escalated this issue to our Online Team. We are sorry you have had this poor customer experience and we will do our best to solve this experience.
Regards, Carrol Boyes Team.
Kindly reach out to cindy @ cbfa .co .za for urgent assistance. In the meantime, we have escalated this issue to our Online Team. We are sorry you have had this poor customer experience and we will do our best to solve this experience.
Regards, Carrol Boyes Team.