NK
Nthabiseng K
1 reviews | Active since Jan 2014
27 Nov 2024, 17:28
Very disappointed customer
Bought a bread bin on the 30th Oct 2024, The base cracked within 3 weeks ,took the product back ,Brooklyn branch Manager Cindi refused to exchange the product eventhough it was within the 30day exchange period ,Escaleted to Head Office still no help.Left the product with them for investigation,next monday HQ send me a message to collect an exchange ,Wednesday we go to Brooklyn & yet again Cindi refuses to give the exchange saying HQ didnt commucate with her.
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Replies (1)
Carrol Boyes's replyOfficial
21 Feb 2025, 18:20Good day Nthabiseng,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you have experienced regarding the exchange of your bread bin.
Please rest assured, we are committed to resolving this to your satisfaction, please do not hesitate to reach out to us directly at ***.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you have experienced regarding the exchange of your bread bin.
Please rest assured, we are committed to resolving this to your satisfaction, please do not hesitate to reach out to us directly at ***.
Carrol Boyes's reply21 Feb 2025, 18:20
Official
Good day Nthabiseng,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you have experienced regarding the exchange of your bread bin.
Please rest assured, we are committed to resolving this to your satisfaction, please do not hesitate to reach out to us directly at ***.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you have experienced regarding the exchange of your bread bin.
Please rest assured, we are committed to resolving this to your satisfaction, please do not hesitate to reach out to us directly at ***.