Unsafe & overcrowded. Not family friendly

We were thoroughly disappointed with our recent visit to Carnival City, which was supposed to be a celebratory evening for our wedding. Unfortunately, the venue was severely overcrowded with excessively intoxicated individuals.

The atmosphere, which should have been family-friendly, resembled a chaotic party scene. My wife and I felt uncomfortable and unsafe, as we were followed and harassed by some of these individuals. The lack of intervention from security and staff was alarming, leaving us to fend for ourselves.

To make matters worse, many of the arcade machines were out of order, further detracting from our experience. We strongly believe that a capacity limit should be enforced to prevent overcrowding and ensure a safer environment for all patrons.

Our wedding evening, which we had looked forward to celebrating at Carnival City, was utterly ruined. We are extremely dissatisfied with the venue's management.